Charis Grants
Helping people experiencing financial hardship access essential support with greater dignity, flexibility and choice.
About Charis Grants
Connecting people with the support they need
Charis Grants works with public, private and voluntary-sector organisations to support people experiencing financial hardship. Through its online Charis Shop, beneficiaries can access essential goods and services including groceries, fuel vouchers, furniture, white goods and emergency financial assistance.
- Challenge:
- Charis Grants wanted to provide targeted financial support without limiting recipients’ autonomy or removing their ability to choose what they needed most.
- Solution:
- Charis Grants integrated with Tillo to offer digital gift cards across a broader and more versatile selection of retailers and services.
- Result:
- Charis Grants integrated with Tillo to offer digital gift cards across a broader and more versatile selection of retailers and services.

Protecting choice through times of hardship
Providing assistance in kind does not always reflect what an individual or household needs most. Charis Grants saw an opportunity to deliver support in a way that preserved dignity and autonomy - giving beneficiaries the freedom to choose essential goods and services for themselves while enabling organisations to distribute assistance securely and efficiently.
The Solution
Flexible support, delivered digitally
Through its integration with Tillo, Charis Grants expanded the digital gift card options available through the Charis Shop. Beneficiaries can access support across supermarkets, high-street and online retailers, enabling them to choose groceries, clothing, fuel, household goods or other essentials according to their circumstances.
Digital issuance removes the need to wait for physical vouchers and reduces the risks associated with lost or stolen funds. Charis Grants can distribute support to thousands of beneficiaries efficiently while gaining greater visibility over disbursements and reducing the administrative barriers involved in delivering aid.

Giving people the freedom to choose
Beneficiaries receive a familiar and straightforward way to access the support they are entitled to, without needing a bank account or waiting for a physical voucher to arrive. A broader range of retailers allows each person to choose what will make the greatest difference to their household.
This flexibility helps support feel less prescriptive and more personal, protecting both emotional and physical wellbeing. Behind the scenes, immediate digital issuance and secure distribution make it easier for Charis Grants and its partners to get the right help to people at the right time.

Testimonial 1 of 2
Our integration with Tillo is a significant milestone in broadening the product, service and brand choices we can offer to communities and beneficiaries. This will support our expansion as we focus on helping more vulnerable people experiencing hardship through broader and more creative options.


Charis Grants provides an essential link between organisations committed to delivering targeted assistance and the people who need it. Integrating with Tillo significantly widens the choice and convenience available, helping the right support reach people at the right time.
Partnership Impact
What Charis Grant and Tillo achieved together
By combining Charis Grants’ experience in targeted assistance with Tillo’s digital gift card technology, the partnership has created a flexible disbursement model that delivers practical support while protecting recipients’ dignity and autonomy.
- Greater choice
Beneficiaries can select the goods and services that best reflect their individual needs.
- Immediate digital support
Digital gift cards remove the delays associated with distributing physical vouchers.
- Secure distribution
Digital delivery reduces the risks associated with lost or stolen physical funds.
- No bank account needed
Recipients can access essential support without relying on traditional banking services.
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