Gift Card API

Frequently Asked Questions

An API is a set of tools that allows two systems to communicate without manual work, making it easier to automate tasks and streamline processes.

Tillo’s gift card API builds on this idea by giving you a simple, scalable way to buy, send, and manage digital gift cards. With one integration, you can place orders, retrieve cards, track statuses, and tap into a global catalogue of more than 3,500 brands without building custom connections or navigating regional setups yourself.

You can issue digital gift cards, top-up balances, check order status, manage refunds, and access up-to-date product and pricing data. Many customers use the API to power loyalty programs, cashback rewards, employee incentives, payout alternatives, and customer engagement campaigns.

You’ll receive test credentials once you start onboarding. This gives you access to our sandbox environment, where you can explore endpoints, run test orders, and confirm your setup. Production access is approved after integration testing.

Yes. The Tillo API supports delivery in 40 markets and 25 currencies, giving you instant access to brands your users already know. You can also manage local currencies, exchange rates, and region-specific catalogues through the same integration.

You get one contract, one integration, and one payout workflow for thousands of brands. It reduces technical overhead, improves speed to market, and gives you access to a global incentives network. You also gain data insights, strong customer service, and a platform built for reliability.

Security is at the heart of the Tillo Platform. We are ISO 27001 certified and use industry-standard authentication, encrypted endpoints, and network-level safeguards to protect every request. On top of this, Tillo is the only provider certified for customer service excellence, so you always get support you can trust.

Tillo’s API delivers a proven 99.99 percent uptime, giving you a reliable and consistent way to power your gift card experience at scale. We’re fully transparent about our performance, and you can check our live status and historical uptime any time at our Tillo Status Page.