Tillo versus Runa | The Tillo Difference

Why businesses switch to Tillo

Businesses consider switching to Tillo when they need a platform that feels easier to manage day-to-day.

Many are looking for clearer processes, faster support, or a more predictable experience for their users. Public reviews show where some providers fall short, from delays to confusing fee structures.

Tillo offers an alternative that removes friction.

We focus on stability, global reach, and support that adapts to your needs - the things customers consistently say make the biggest difference to their programs.

Tillo has experienced exceptional and profitable growth over the last decade, so you know you can count on us.

	Tillo	Runa
Direct access to 4,000+ global brands, including content exclusive to Tillo that you can't get elsewhere	✓	✕
Fast, proactive support from real humans resolving 60% of tickets in a single touch, across the UK and the US	✓	✕
Support team trained to Customer Service Excellence standards (we are the only Gift Card Platform to hold this accreditation)	✓	✕
Consistent account management, providing long-term relationships and reliable support	✓	✕
Access to exclusive thought leadership and networking through TilloConnect customer events	✓	✕

Our People

Built to stay

You’ll have a dedicated account manager who knows your business and stays with you. No handoffs, just consistent, reliable support from our UK and US teams.

Our Technology

Smarter, faster, global

Real-time redemptions, 99.99% uptime, and built-in FX. Our platform connects you to 3,500+ brands globally - without the admin.

Our Customer Service

Certified exceptional

We’re the only provider in the space to be awarded a Customer Service Excellence accreditation two years running. Fast, proactive support that puts your success first.